Skip to Main Content

Note: Building hours updated, open Tues-Fri 10 am - 5 pm. Click here to see all hours.

Research Help
Subject Guides
Research Tutorials
Databases
Academic Search Premier Education Source CINAHL Plus Google Scholar See Full List
Citation Guides RefWorks Citation Software Qualtrics Survey Software Journals By Title Interlibrary Loan
Services
Reserve a Room Course Reserves Equipment for Checkout Scanning & Printing Services Faculty Resources E-Thesis Services
About the Library
Mission, Vision, and Strategic Priorities Library Policies Library Events & Exhibits Library FAQs Service Updates During COVID-19 Suggestions & Comments Contact Us
 My Library Accounts
Checkouts & Fines Off-Campus Login Guide RefWorks Login Qualtrics Login

Research Tutorials

What is my login information for off-campus access?

Login credentials for all library users (students, faculty, and staff) are tied to your HNU email. 

Username: *whatever comes before the @ sign in your email* (generally "first name_last name" for students, "last name" for faculty and staff)

**Passwords are case sensitive

Password for Students: *Your HNU email password* - usually your seven-digit student ID followed by HNU! (i.e., 1234567HNU!)

Password for Faculty and Staff: *Your usual HNU network password*

Note: You must have a valid HNU ID card and you must activate your @my.hnu.edu or @hnu.edu email account before you can log in off-campus. Off-campus access to library content is not available for alumni, community members, or students who are not currently registered. 

DIY Troubleshooting

If you're having difficulties logging in, try the following:

  • Open an Incognito Window or Private Window with your browser
  • Navigate to the library's website and select the resource you want to access
  • Manually type in your credentials to make sure the correct information is submitted - do not use your browser's autofill feature
    • If you are able to gain access to the desired resource, clear the cookies in your regular browser
    • If you are unable to gain access to the desired resource, contact the IT Help Desk at 510-436-1611 or via email at helpdesk@hnu.edu

Please remember, in order to gain off-campus access to resources: 

  • You must be a current, registered student or faculty/staff member with an active HNU email address BEFORE you can log-in from off-campus
  • Your browser must enable cookies (Internet Explorer’s “medium” security setting will allow access”)
  • Your computer’s security and/or firewall software may need to be turned off in order to allow you to log-in successfully
  • Networks in office/hospital/school settings may have a security or firewall that may prevent you from logging in successfully

​If you still cannot log-in after following these steps, please contact the IT Help Desk at 510-436-1611 or via email at helpdesk@hnu.edu.