Off-Campus Access Guide

Note: You must have a valid HNU ID card and you must activate your @my.hnu.edu or @hnu.edu email account before you can log in off-campus. Off-campus access to library content is not available for alumni, community members, or students who are not currently registered. 

Off-Campus Access

By logging in with your HNU credentials you can access library content and services off-campus, including databases, eBooks, and streaming media. 

CURRENT STUDENTS		CURRENT FACULTY & STAFF
	Username = firstname_lastname *Do not use spaces or special characters use only the first twenty characters of your firstname_lastname, including the underscore.  Password = 7 digit student ID followed by HNU!		Username = lastname *Your username will always be the first part of your campus email address, before the @hnu.edu Password = your usual HNU network password

**Passwords are case sensitive

Note: You must have a valid HNU ID card and you must activate your @my.hnu.edu or @hnu.edu email account before you can log in off-campus. Off-campus access to library content is not available for alumni, community members, or students who are not currently registered. 

If you're having difficulties logging in, try the following:

• Open an Incognito Window or Private Window with your browser
• Navigate to the library's website and select the resource you want to access
• Manually type in your credentials to make sure the correct information is submitted - do not use your browser's autofill feature
  • If you are able to gain access to the desired resource, clear the cookies in your regular browser
  • If you are unable to gain access to the desired resource, contact the IT Help Desk at 510-436-1611 or via email at helpdesk@hnu.edu

Please remember, in order to gain off-campus access to resources: 

• You must be a current, registered student or faculty/staff member with an active HNU email address BEFORE you can log-in from off-campus
• Your browser must enable cookies (Internet Explorer’s “medium” security setting will allow access”)
• Your computer’s security and/or firewall software may need to be turned off in order to allow you to log-in successfully
• Networks in office/hospital/school settings may have a security or firewall that may prevent you from logging in successfully

​If you still cannot log-in after following these steps, please contact the IT Help Desk at 510-436-1611 or via email at helpdesk@hnu.edu.