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HNU Library

Off-Campus Access Guide

Connect to our online resources from off-campus

What is my login information for off-campus access?

Login credentials for all library users (students, faculty, and staff) are tied to your HNU email. 

 

Students:

username: *whatever comes before the @my.hnu.edu in your email* (e.x. first name_last name)

password: *same as your HNU email password* 

 

Faculty/Staff::

Access the Faculty/Staff Off-Campus Login Tutorial

Off-Campus Login Instructions

Off-Campus Access

By logging in with your HNU credentials you can access library content and services off-campus, including databases, eBooks, and streaming media. 

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CURRENT STUDENTS CURRENT FACULTY & STAFF
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Username = firstname_lastname

*Do not use spaces or special characters use only the first twenty characters of your firstname_lastname, including the underscore. 

Password = 7 digit student ID followed by HNU!

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Username = lastname

*Your username will always be the first part of your campus email address, before the @hnu.edu

Password = your usual HNU network password

**Passwords are case sensitive

Note: You must have a valid HNU ID card and you must activate your @my.hnu.edu or @hnu.edu email account before you can log in off-campus. Off-campus access to library content is not available for alumni, community members, or students who are not currently registered. 

DIY Troubleshooting

If you're having difficulties logging in, here are a few troubleshooting tips. 

  • You must be a current registered student or faculty/staff member with an active HNU email address BEFORE you can log-in from off-campus.
  • Your browser must enable cookies (Internet Explorer’s “medium” security setting will allow access”).
  • Your computer’s security and/or firewall software may need to be turned off in order to allow you to log-in successfully.
  • Networks in office/hospital/school settings may have a security or firewall that may prevent you from logging in successfully.

If you still cannot log-in after following these steps, please contact the IT Help Desk at 510-436-1611 or via email at helpdesk@hnu.edu.